Regional Operations Manager - Manchester

Aidan Fletcher
Co-Founder
aidan@featherbankselection.com
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Regional Operations Manager -Manchester
Homecare

We are partnering with one of the fastest-growing care groups in Europe, a highly tech-driven, innovation-focused organisation that is transforming how homecare is delivered. The group has scaled rapidly through digitalisation, data-led decision-making and a modern approach to care, and continues to invest heavily in technology and quality improvement.

They are now seeking an experienced Regional Operations Manager to oversee a portfolio of 7-10 domiciliary care branches across Manchestera and surrounding area.

The Role You will provide leadership, coaching and operational oversight to Branch Managers across your region, ensuring each service delivers safe, compliant and person-centred care. You’ll drive quality, culture, commercial performance and consistency, while supporting growth and continuous improvement.

Key Responsibilities

  • Lead, mentor and develop Branch Managers

  • Ensure full compliance with CQC standards and internal governance

  • Drive improvements in quality, culture and service delivery

  • Oversee operational performance, budgets and KPIs

  • Support growth, tenders and new business opportunities

  • Build strong relationships with local authorities and key stakeholders

  • Embed best practice and ensure consistent standards across all branches

About You

  • Proven experience overseeing multiple domiciliary care branches (typically 5+)

  • Strong understanding of CQC requirements and quality frameworks

  • Confident leader able to coach, challenge and support teams

  • Commercially aware with a track record of improving performance

  • Comfortable working in a fast-paced, tech-enabled environment

  • Full UK driving licence and willingness to travel across the region

Why Join? This is an opportunity to join a forward-thinking, rapidly expanding care group that is reshaping the sector through technology, innovation and investment. You’ll have autonomy to shape your region, backed by a supportive senior leadership team.