Clients

We partner with care providers to help build highly effective leadership teams. Through our guaranteed solutions, we’ll match you with the talent you need to make a positive difference.

Featherbank: The trusted executive search specialists.

Leverage our 20 years of experience…

We’ve been in recruitment a long time, so we’ve developed a deep and thorough process that works. We’re not in the business of quick wins.

We screen every senior management candidate carefully. We’re honest in every conversation we have. We understand that soft and hard skills are of equal weight, and actively promote diversity. And we will always provide a genuine match.

Our guaranteed solutions
Basic

Advertising and database search, plus an 8-week free replacement period.

Premium

Retained headhunt search with extras such as video interviewing and progress reports.

Professional

The ultimate package, with scientific profiling and a 12-month free replacement period.

Our guaranteed solutions

Find out more about our service options
87
%
87% of candidates reach interview stage
98
%
98% retained candidate retention rate after 1 year
90
%
90% candidate retention rate after 2 years

Our two-fold guarantee.

Although 98% of the retained candidates we’ve placed have stayed with our clients for at least a year, we understand that leadership recruitment deserves your complete assurance.

We don’t think you should have to pay the price if someone isn’t quite right for you. That’s why we have a two-fold guarantee:

 
    • If your new team member doesn’t work out or leaves within 30 days, you’ll get your money back
    • You have the option of a free replacement for up to 12 months, depending on the solution you choose

Our process

1. Discovery

An in-depth conversation to uncover your needs, future ambitions, and how we can help you achieve them.

2. Identification

Pinpointing all the potential people for your role, depending on the parameters of the brief.

3. Assessment

Actively headhunting candidates to generate interest, and evaluating them through pre-screening interviews.

4. Interviews

Management of the interview shortlist (3-6 candidates ideally), with feedback given to both you and the candidate throughout.

5. Advisory

A consultative approach to make sure the offer will meet both your and the candidate’s needs – resulting in less counter-offers being accepted

6. Acceptance

Ensuring the correct documentation is in place for the candidate to start, and initial contact to guarantee there are no issues.

7. Support

Periodic catch-ups to make sure that everything is still going well, and see if you need any further support.

Our approach is grounded in science.

We use the ‘Contribution Compass’ tool, so you can profile the job as well as personality.

You need to understand the profile that your role requires if you want to maximise the contribution your employees will make.

Through the Contribution Compass, you can gain this advanced scientific profiling and tailor your recruitment process accordingly.

Testimonials

Having been at the forefront of care and design in the care sector, winning over 100 awards in the last 23 years, Hallmark Care homes created a new luxury retirement living brand; Santhem Residences. We chose Featherbank to help us find a leader for the new brand who has the proven experience, knowledge and gravitas to take it forward.

Featherbank Selection was appointed to carry out a search for the position which resulted in a successful hire for a Chief Executive for Santhem Residences and Savista Developments.  We liked the family feel of the company and strong values, trusting they would represent us well when speaking to potential candidates. During the process, we enjoyed working collaboratively with Featherbank. As this was a brand new role, it was helpful to share ideas and discuss market intelligence which kept the process fluid. The parameters of the search were adapted throughout the process and the collaborative approach was pivotal in the positive outcome of this hire. Featherbank kept us updated with regular communication and presented us with a strong shortlist for interview. From this, we were able to recruit a fantastic candidate who we believe will be a great success for the group. 

Elizabeth Fairchild, Group People & Performance Director
Testimonials

 “When Jasmine was recruiting for a new key role in its Senior Support Team, Roxie totally understood the brief and the Jasmine Values, and only sent superb candidates. This personally saved me a huge amount of time, and resulted in Jasmine recruiting a great candidate.”

Chris Clark, Managing Director
Testimonials

This is both a personal and professional testimony. I have known Roxie since 2010 when she headhunted me for a senior role in one of the largest single care Homes in the UK. This role was the beginning of my career development and each step of the way, Roxie was there to advise, support and professionally mediate between me and my new employer. She also maintained contact way beyond the placement to ensure that my induction and probation was going well. Her personal interest invested in me and the organisation was clearly that she wanted the appointment to succeed and therefore went over and above to dedicate all her to time make it work.

I was so impressed by her commitment and professionalism that when I became the Director within the company, she has been the Agent of choice for all my successful senior roles ever since. Our organisation took over another care home and restructured its leadership.  Again Roxie provided the right carefully selected candidates that helped our leadership team to grow effectively. All the candidates that she has handpicked are meticulously matched to the role, vision, values and teams. Roxie has also taken time to visit the organisation and understand what we are about so that she can identify the right person who can help us to reach our goals and aspirations. I have been in the same organisation now for about 10 years, and I will certainly recommend Roxie all the time as the best choice for recruiting the right person.

 

Simon Pedzisi, Director of Care
Testimonials

Roxie and Aidan have provided a personalised service and as a candidate, they responded to my specific request to only link in potential employers who were true to their values.

The whole recruitment process was smooth and prompt from start to finish, with support and effective communication throughout.
After working in healthcare for 30 years I have not encountered such a personalised service before, which also remains professional. I cannot recommend them highly enough, especially after an initial discussion to appointment within 10 days

 

 

Emily Montgomery, General Manager
Testimonials

Aidan and Roxie supported me in securing a wonderful position in the Company I now work for. I have been in Healthcare and the Care Home sector for more than 30 years and therefore have high expectations and clear views about what I am looking for. I would like to use the CQC mums test in describing the support Featherbank gave me on the journey to finding my current placement they were:

- Safe - Responsive - Effective - Caring - Well-led

The overall summary being Outstanding!

 

Beverley Allen, Operations Director
Testimonials

I would like to recommend Aidan from Featherbank to anyone looking for a job during this pandemic

Aidan's professionalism and approach has been of high standards. Compared to other recruitment agents, I find Aidan to be flexible in terms of ringing him after 17:00 and he is not pushy and will give you as much information, time as possible.
He also has great contacts in this sector and I was privileged to be a candidate and
La creme de la creme.

Thank you to you and your team for finding me.

 

Oakland Care, Home Manager

Your in-house recruitment team.

We’re truly an extension of your business, working alongside you and actively seeking your feedback to ensure only the most optimum outcomes.

Featherbank takes this approach because we genuinely want to help you make a difference to the lives of the people you care for.

We collaborate, consult and deliver, which is exactly why health and social care providers choose us as their trusted partner.