We would work with you and Featherbank Selection again. It helped us directly approach home managers and reach candidates that were not actively looking for a role and learn about the quality of managers already in post. We saved time as you carried out a good vetting process. Whilst the overall cost was higher, it saved our management time and the quality was superior. You were friendly and professional, outlined a clear process from the start, clarified the commercials etc. It was good that you suggested Mark speak informally to some candidates early on as it helped explain the job, gave them opportunities for questions and for us to learn about the pros and cons of different candidates eg nurse qualified and running larger homes. It helped to see salary data and enabled us stretch our salary for A who we still think was an excellent candidate. We were able to recognise the substantial skills difference between appointing an existing Home Manager vs a Deputy Manager.

Having been at the forefront of care and design in the care sector, winning over 100 awards in the last 23 years, Hallmark Care homes created a new luxury retirement living brand; Santhem Residences. We chose Featherbank to help us find a leader for the new brand who has the proven experience, knowledge and gravitas to take it forward.

Featherbank Selection was appointed to carry out a search for the position which resulted in a successful hire for a Chief Executive for Santhem Residences and Savista Developments.  We liked the family feel of the company and strong values, trusting they would represent us well when speaking to potential candidates. During the process, we enjoyed working collaboratively with Featherbank. As this was a brand new role, it was helpful to share ideas and discuss market intelligence which kept the process fluid. The parameters of the search were adapted throughout the process and the collaborative approach was pivotal in the positive outcome of this hire. Featherbank kept us updated with regular communication and presented us with a strong shortlist for interview. From this, we were able to recruit a fantastic candidate who we believe will be a great success for the group. 

 “When Jasmine was recruiting for a new key role in its Senior Support Team, Roxie totally understood the brief and the Jasmine Values, and only sent superb candidates. This personally saved me a huge amount of time, and resulted in Jasmine recruiting a great candidate.”

This is both a personal and professional testimony. I have known Roxie since 2010 when she headhunted me for a senior role in one of the largest single care Homes in the UK. This role was the beginning of my career development and each step of the way, Roxie was there to advise, support and professionally mediate between me and my new employer. She also maintained contact way beyond the placement to ensure that my induction and probation was going well. Her personal interest invested in me and the organisation was clearly that she wanted the appointment to succeed and therefore went over and above to dedicate all her to time make it work.

I was so impressed by her commitment and professionalism that when I became the Director within the company, she has been the Agent of choice for all my successful senior roles ever since. Our organisation took over another care home and restructured its leadership.  Again Roxie provided the right carefully selected candidates that helped our leadership team to grow effectively. All the candidates that she has handpicked are meticulously matched to the role, vision, values and teams. Roxie has also taken time to visit the organisation and understand what we are about so that she can identify the right person who can help us to reach our goals and aspirations. I have been in the same organisation now for about 10 years, and I will certainly recommend Roxie all the time as the best choice for recruiting the right person.

Roxie and Aidan have provided a personalised service and as a candidate, they responded to my specific request to only link in potential employers who were true to their values.

The whole recruitment process was smooth and prompt from start to finish, with support and effective communication throughout.
After working in healthcare for 30 years I have not encountered such a personalised service before, which also remains professional. I cannot recommend them highly enough, especially after an initial discussion to appointment within 10 days

Aidan and Roxie supported me in securing a wonderful position in the Company I now work for. I have been in Healthcare and the Care Home sector for more than 30 years and therefore have high expectations and clear views about what I am looking for. I would like to use the CQC mums test in describing the support Featherbank gave me on the journey to finding my current placement they were:

- Safe - Responsive - Effective - Caring - Well-led

The overall summary being Outstanding!

I would like to recommend Aidan from Featherbank to anyone looking for a job during this pandemic

Aidan's professionalism and approach has been of high standards. Compared to other recruitment agents, I find Aidan to be flexible in terms of ringing him after 17:00 and he is not pushy and will give you as much information, time as possible.
He also has great contacts in this sector and I was privileged to be a candidate and
La creme de la creme.

Thank you to you and your team for finding me.